New test product

New test product

899.00

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899.00

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  • Delivery Return

    Delivery

    If you change your mind about any items purchased, you can return them to us. For more information on Returns and Refund, please refer to our Return Policy.

     

    How do I return my product?

    You can return an order by clicking Return on the My Orders page.
    * We accept returns within 7 days from the date of delivery of the order for most of the products, please refer to the Product Description Page for more details.


    Please ensure while returning, the product and the packaging are in the same condition as it was delivered.

    * We do not accept returns for inner wear, cosmetic products due to hygiene concerns.

    * Few other products like wearables, notebooks etc are also non returnable.

     

    How will I get my refund ?

    Once the order has been picked up, the refund will be initiated to your selected mode within 48 hrs from the date your order is picked, subject to your returns passing the quality check.

    Refund will reflect as per below-mentioned timelines, post initiation:

    1.Wallet refund will get credited within a few minutes.
    2.NEFT refund will take 3 to 5 working days.
    3.Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

     

    How do I return my product?

    You can return an order by clicking Return on the My Orders page.

    * We accept returns within 7 days from the date of delivery of the order for most of the products, please refer to the Product Description Page for more details.
    Please ensure while returning, the product and the packaging are in the same condition as it was delivered.
    * We do not accept returns for innerwear, cosmetic products due to hygiene concerns.
    * Few other products like wearables, notebooks etc are also non returnable.
    How do I self-ship my order?
    You can self-ship your product through any courier service, to the address below. Please go to the My Orders page and initiate a return on the order page to get more details.

    Important Note:
    1.Please mention in bold the order ID of each of the shipments in the return package on the cover.
    2.Please write the phrase ‘SELF SHIP’ on the cover of the package
    Courier charge refund:
    We will refund your Redtomatowyc® wallet according to the following:
    1.Rs.100/- for shipment weighing upto 500gm courier charges will be refunded.
    2.For every next 500gm slab, an additional amount of Rs.100/- courier charges will be refunded.
    Which products are not eligible for return?
    1.Products sold in Flash sale.
    2.Products where there might be hygiene concerns:-Boxers, Nightwear Shorts, Premium Mask, Everyday Mask, Surgical Mask, Hand Sanitizer, Personal Protection Kit, Gloves, Thermometer, N 95 Mask, N 90 Mask, Face Shield, cosmetic products, perfumes & Notebooks.
    Please, refer to the Product Description page to see if a product is eligible for return or not.

    Can I cancel my Order?

    Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.
    How do I cancel my order which is already in progress?
    Open chat box

    Can I cancel my Cancellation Request ?
    Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.

    Cancellation Policy
    You can cancel the orders that are in Order confirmation stage.
    Refund for Debit card/Credit Card, UPI and Net banking orders will be processed in within 7-10 working days.
    Refunds for orders paid through Redtomatowyc® wallet will be refunded within an hour of cancellation.

  • Size Guide

    Size Guide

    SIZE CHEST WAIST HIPS
    XS 34 28 34
    S 36 30 36
    M 38 32 38
    L 40 34 40
    XL 42 36 42
    2XL 44 38 44
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